Non-technical business owners who went online due to COVID, be aware! You are now an IT business.
This article tells the story of Bob, a small business owner who moves his offline teaching business online during the COVID-19 pandemic. With no technical background, Bob hires Jim, an inexperienced developer, to create a website, CRM, and video hosting system. Initially, things run smoothly, but problems soon arise, including costly delays, poor code quality, and security issues. Bob learns that managing an online business requires a different skill set, and project-based hires without proper oversight lead to technical debt and complications. The article concludes by advising non-technical business owners to partner with experienced programmers to ensure sustainable and efficient software development.
This article tells the story of Bob, a small business owner who moves his offline teaching business online during the COVID-19 pandemic. With no technical background, Bob hires Jim, an inexperienced developer, to create a website, CRM, and video hosting system. Initially, things run smoothly, but problems soon arise, including costly delays, poor code quality, and security issues. Bob learns that managing an online business requires a different skill set, and project-based hires without proper oversight lead to technical debt and complications. The article concludes by advising non-technical business owners to partner with experienced programmers to ensure sustainable and efficient software development.